‘Sharon is agile and flexible, pivoting willingly in challenging environments to ensure the best outcomes for the organisation.
Sharon is a supportive and generous leader.’
A CEO Sharon previously reported to
‘Sharon can clarify problems before they arise and easily finds a solution.
She will often bring a refreshing and pragmatic perspective to a difficult situation.’
Jon Tribe, Retired Chief Executive Officer, Fed Square Pty Ltd
IKON Services Australia
As the Group Chief Operating Officer at IKON Services Australia, Sharon oversaw the Cleaning, Property Services, Waste Management and Hygiene Services divisions of the business nationally.
Founded in 1999 and with corporate head offices in Melbourne and Sydney, IKON Services Australia is the product of 40+ years’ experience and a desire to provide tailored cleaning and facilities management services to clients unencumbered by the bureaucracy that often accompanies large corporations.
IKON has a turnover in excess of $80m, a workforce of more than 1,300 and is fully accredited in Quality Assurance, Occupational Health and Safety and Environmental Management Systems.
The team are relentless in researching and developing best practice. This combined with the application of ground breaking technology gives IKON an edge over their competitors.
As a market leader, IKON services the public and private sectors and boasts a diverse national client base. IKON is contracted to a number of high profile clients, including but not limited to, Crown Casino, Federation Square, Melbourne Convention & Exhibition Centre, The Star Sydney and the National Gallery of Victoria.
Federation Square
As the Chief Operating Officer at Federation Square, Sharon oversaw, Finance, IT, People and Culture, Capital Asset Planning and Replacement, Environmental Sustainability, Security and Emergency Management, OH&S, Accessibility, Planned and Reactive Maintenance, Tenancy Management and Leasing, Venue Management, Cleaning and Waste Management, from both strategic and operational perspectives.
Under Sharon’s leadership Fed Square’s won two national awards that recognise the leadership and innovation in the management, operation, and maintenance of Australia’s built environment.
Both awards speak to Sharon’s passions around Environmental Sustainability and OH&S and Emergency Preparedness.
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The Sustainability and Environmental Impact Award for achieving carbon neutrality
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The Occupant Safety and Wellbeing Award for the online OHS Warden training.
Federation Square is Melbourne's cultural and civic heart - home to galleries, restaurants, cafes, bars, tourism experiences and over 2,000 events a year. The Square covers a city block (5.2 hectares) in the heart of the Melbourne CBD.
(formerly Intelligent Office UK Ltd)
As the Operations Manager at Williams Lea Sharon had overall responsibility for managing delivery of a range of services including, hard and soft Facilities, Reactive Maintenance, Security, OH&S, Cleaning, Catering, Reception, Switchboard, Post, Reprographics, Archiving, Filing, Document Production and Secretarial Support. This included strategy and objective setting and service level agreement and key performance indicator compliance.
Williams Lea is a market leading provider of business process outsourcing solutions focused on improving standards of support, service and efficiency of a company’s hard and soft facilities functions.
Sharon is heavily involved in advocacy for the Facilities Management industry though roles with the peak industry body the Facility Management Association of Australia (FMA).
She is a non-executive Board Member of the FMA and prior to that was the Chair of the Victorian Branch Committee (awarded Committee of the Year 2019) for five years.
Sharon also sits on the National Diversity and Inclusion Portfolio Group (awarded Committee of the Year 2018) and Chairs the Membership and Culture Strategic Task Group.
Some key achievements Sharon has driven while involved with the FMA include:
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Introduction of events focused on supporting women in the FM industry
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Leading the development and implementation of policies and strategies including the Diversity and Inclusion Policy and the FMA Indigenous Engagement Strategy
The Facility Management Association of Australia is the peak national industry body for facilities management, representing and supporting professionals and organisations responsible for the operational management of Australia's built environments.
In her spare time…
An early convert to the convenience of CBD living, Sharon lives with her dog in Collins Street, Melbourne. She is active in her local community and sits on the Owners Corporation Committee for her apartment building.
Having been to all seven continents Sharon is also an avid traveller and had clocked up visits to 67 countries at last count.